New practitioner registration system

11 Jun, 2025

We’ve moved to our new practitioner registration system.

Whether you’re new to using it or new to what’s changing, the following information and FAQs will help guide you. If you need further assistance, please get in touch – see details below under ‘Help’.

• You’ll need to update favourites and bookmarks as links may have changed.
• Use your same email address to login – you’ll need to reset your password.
• Some of our processes are changing, please check the website to see what’s different.

Accessing your profile

If you’ve got an online profile, you’ll need to reset your password the first time you log into the new system. Simply click ‘login’ from our website, then click ‘Forgot password?’ and enter your email address. You’ll then receive a password reset link via email. Check to make sure all your details are correct, and update anything that needs it.

What's changed

The new system includes a clear and easy-to-navigate platform that allows you to find the information you need quickly. There’s improved navigation and accessibility, and a clean layout.

Here are some examples of what the site WAS/previously like and what it IS now (what’s changed).

WAS: your online portal - old

IS: your online portal - new.

Previously, prospective applicants had to email the Board and read information on our website to find out whether they were eligible for registration in their desired scope of practice.

Now, prospective applicants can use the Eligibility Check, answering a few simple questions to get an idea of whether they’re eligible for registration.

Exam candidates were previously required to email the Board to enrole in an examination and complete payment manually.

Applicants who have been offered the online examination as a pathway to registration can now enrol in the examination and complete payment through their online profile.

This means exam enrolments can now be processed more efficiently, without any information getting lost in email chains, and the applicant will receive a receipt for their payment automatically.

Practitioners previously had to email the Board to complete the following tasks, and pay for them manually:

• Apply for a letter of good standing.
• Apply for restoration to the register.

Practitioners can now complete these tasks via their online portal.

These requests can now be processed more efficiently, without any information getting lost in email chains, and the practitioner will receive a receipt for their payment automatically.

Members of the public previously had to email the Board to raise a concern about a registered practitioner.

There's now a form on the website.

Registered practitioners previously had to email the Board to raise a concern regarding another practitioner.

There's now a form in the portal.

Previously, applicants were not able to save their application to continue completing later.

Applicants can now save their application and come back to complete it later.

Frequently Asked Questions (FAQs)

1.      How do I log into my profile on the new practitioner system?

If you have an existing profile, click onto ‘log in’ then click ‘reset password’ and follow the instructions (Don’t try to set up a new profile).

2.      How do I set up a profile on the new practitioner system?

See ‘how to’ instructions below.

3.      I’ve checked my profile details, and it looks different/some of the information isn’t there.

This could be due to data migration still being in progress – if you can wait, please check again in a few days or a week. But you will be able to update your contact details as usual.

4.      I tried doing the ‘password reset’ but didn’t get an email – what now?

Check in your ‘junk mail’ – have you given it enough time? Make sure our email address is not being blocked by your system. If you’re still having problems, get in touch.

5.      I’ve checked and can’t find some of the details I need – for example, how to apply for an additional scope of practice.

We’re developing ‘how to’ information, so if it’s not there now then it will be soon. If you need help, get in touch.

‘How to’ instructions

Key steps to registering in the new system

Video guide – how to create a profile

Video guide – where to apply for registration

‘How to’ create a profile and register

Step 1: Click login in the top right of our website.

Step 2: Click on the word "here” to create your profile.

Step 3: Enter your name, email address and create a password for your account.

Step 4: Once you’ve made it into your online portal, navigate to the “Registration Application” option available under “Applications Forms” from the menu bar.

Step 5: Follow the instructions in the form to provide the required information and documentation.

Step 6: Submit your application and pay the required fee. This step is completed online as part of the application form.

Step 7: Check your inbox regularly for any updates from our Regulation Advisors.

Help

If you’re unsure about what to do or have any queries, email mrt@medsci.co.nz or phone +64 4 801 6250 ext 1, once you’ve had a look through the FAQs above.